Yes, a VPNUK VPN Tunnel account will enable you to unblock websites and services in any country including those that impose strict usage policies like; China, Dubai, Saudi Arabia, Turkey, Thailand, Qatar, Bahrain, Kuwait, Abu Dhabi, Iran, KSA, Egypt, Pakistan, Jordan, Bahrain, Kuwait, Palestine, Oman, Lebanon, Syria, Yemen, Mexico, Brazil and many others..

That is completely up to you, both the Shared IP accounts and Dedicated IP accounts would be fine for that purpose. All of our servers have limited clients on them, there are always plenty of resources available. Having said that, our Dedicated IP servers do have slightly less clients on them compared to Shared IP servers (48 accounts on Dedicated IP servers compared to 80 accounts on Shared IP servers) so if you have a fairly slow connection or require the extra piece of mind a unique IP offers a Dedicated IP account would be the best option. Shared IP accounts are perfectly ok for that purpose as well, you are randomly assigned a Dynamic UK IP address each time you login from a pool of shared IP's! All VPNUK accounts come with unlimited bandwidth and unlimited usage. 128bit security ensures you will never have to worry about your online activity!

We have found that Mozilla FireFox does cause a few problems from time to time depending on your browser setup! This is easily rectified by cleaning your temporary cache or using a different browser! Microsoft Internet Explorer, Apple Safari and Google Chrome should help rectify any access problems you may be encountering.

You can cancel your subscription at any time by logging into your account at PayPal or by clicking onto the cancel link here: Cancel My Subscription

No, the only fee involved in this service is for the subscription. Once your subscription payment has been paid, any and all usage is free and unlimited for the duration of the subscription.

IPsec (Internet Protocol Security) is a security protocol that provides encryption and authentication over the Internet. IPSec supports network-level data integrity, data confidentiality, data origin authentication, and replay protection. IPSec is integrated at the Internet layer (layer 3), it provides security for almost all protocols in the TCP/IP suite, and because IPSec is applied transparently to applications, there is no need to configure separate security for each application that uses TCP/IP.
IPSec helps provide defense-in-depth against:
Network-based attacks from untrusted computers, attacks that can result in the denial-of-service of applications, services, or the network
Data corruption
Data theft
User-credential theft
Administrative control of servers, other computers, and the network.You can use IPSec to defend against network-based attacks through a combination of host-based IPSec packet filtering and the enforcement of trusted communications.

Yes of course it is! VPN services have been used by businesses for years. All you are doing is adding additional security to your existing internet connection and protecting your privacy.

We have a full list of tutorials for PC and Mac and also a Connection Assistant software application for Windows XP and Vista.

Our tutorials and software is here: Windows XP - Windows Vista - Windows 7 -Mac OSX - Linux - Apple iPhone - iPod Touch

You can call us, email us or use our live help

Our registered office address is:
VPNUK Limited
Horizon Chambers
PO Box 4622
Road Town
Tortola
British Virgin Islands

Should you need to contact us our correspondence address is:
1133 Office 6 Slington House
Rankine Road
Basingstoke
Hampshire
RG24 8PH
United Kingdom

Cause: The VPNUK connection manager is being run from within the zip archive. Solution: Extract or drag the the VPNUK.pbk file to the Desktop

We have a 100% Satisfaction Guarantee, if you are not satisfied within 24 hours we will issue you with a full refund.

Usually under 1 hour. We can get busy during certain times of the day so we do ask for at least 4 hours. If orders are placed outside of working hours they are configured at the start of the next working day on a first come first served basis.

9am - 9pm Monday to Saturday. 11am - 3pm Sundays and bank holidays. Our Live Help service is available between the hours of 9am - 2am GMT.

Yes, we guarantee the service is secure, fast and available. In certain circumstances there may be a short time of the service being unavailable, that will only happen should the service require maintenance or repair. However the Service may be subject to unavailability for a variety of factors beyond our control including emergencies, third party service failures, transmission, equipment or network problems or limitations.

Using a VPNUK account for distribution of copyrighted material is not permitted. We take DMCA infringements seriously, we do not allow P2P use on any of our UK or US based servers.

Yes, our service is compatible with all the major VOIP applications and services including Skype, VoipStunt, Cisco, Gizmo, JahJah, Grand Central and many more.

Please ensure your router assigns your wireless connection by DHCP. Also when setting up the connection its worth doing the manual option, when you get to the connection type choose PPTP!

Try running the application as Administrator (Right Click).

Our multi user accounts allow simultaneous connections from different locations. If you are using our multi user account from the same location you must ensure your router allows PPTP passthrough.

Please ensure you do not have any background processes or spyware running and/or using the internet. Programs like CCleaner and SpyBot Search & Destroy will scan your system and help you ensure your system is free from infection by removing any threats!

1. If you have firewall, open TCP Port 1723 and try connecting through PPTP.
2. Make sure you can reach the VPN server by using ping. To ping your server click onto Start > Run > type CMD and press OK. At the command prompt enter: ping followed by your VPNUK IP
Sometimes, poor connection can cause this issue too.
3. You may need to updated firmware on a router or firewall if other OS (win9x/nt/me/w2k) works except XP.
4. The VPN server may not be able to get IP from DHCP for the VPN client. So, you may want to re-configure VPN host networking settings. For XP pro VPN host, go to the Properties of the VPN>Network, check Specify TCP/IP address and Allow calling computer to specify its own IP address, and uncheck Assign TCP/IP addresses automatically using DHCP.
5. Make sure no other secure software blocks your access, for example, if you use Norton secure software, you may need to add the remote client's IP so that the client can access.
6. If your VPN running on a Windows RRAS with NAT enabled, you may want to check the NAT settings.
7. If you can establish the VPN from the desktop at home but not from the laptop. Make sure no security software like Microsoft Onecare software that blocks the GRE.

To allow your VPNUK connection in AVG Firewall, please proceed as follows:

When using some VPN solution, the rules to be allowed in AVG Firewall are based on the type of VPN connection. There are four rules in AVG Firewall related to VPN communication:

• ESP protocol
• GRE protocol
• L2TP VPN
• PPTP VPN

In order to allow the VPN connection you are using, please proceed as follows:

1. Open AVG -> menu Tools -> Firewall settings.
2. Expand Profiles -> <your profile> -> System services.
3. Allow rules GRE protocol and PPTP VPN (select each rule and in the System rule details select Allow for all).
4. Save the Firewall settings and check whether it is possible to connect to the VPN server.
5. In case the connection is blocked, Block rules GRE protocol and PPTP VPN, and Allow for all rules ESP protocol and L2TP VPN.
6. Save the Firewall settings and check whether it is possible to connect to the VPN server.

In case the VPN connection cannot be established, please contact AVG technical support using the option in AVG menu Help -> Get Help Online.

To allow your VPNUK connection in ESET or NOD32 Firewall, please proceed as follows:

1. Open the ESET overview and click onto firewall.
2. Switch the firewall to interactive mode.
3. Click onto configure rules and zones
4. Enter your server IP for each server you have on your VPNUK account
5. Click apply and close the ESET Control Panel.

You should now be able to connect to your VPN account.

If you have Norton Internet Security or Norton Personal Firewall please try this:
Select the Configure option under Personal Firewall, then go to Advanced Settings, then Untick the "Stealthy Ports" option. This will allow you to connect via VPN."
In any other scenario

Begin by opening the Norton program window by double clicking on the icon in your system tray (in the lower left of your screen near your clock). Next, you will need to click on Options and then Norton Internet Security

Next, you will need to click on Personal Firewall and Trust Control and then click on the Trusted tab. Click the Add button.

Add the IP address for the VPN server. Next, Click the Ok button

Lastly, click the OK button to apply the settings. After closing the Security Center, you should now be able to connect to the VPN

If you use a webmail account like HOTMAIL, YAHOO or GMAIL please check your junk/spam mailbox for your login/configuration details. If your login details do not arrive after 6 hours please contact our Live Help team, there is a chance your mail server will have blocked the welcome email.

First check that it is PC Tools' problem by disabling the firewall and then try and connect to the VPN. If you can connect to the VPN then try the following, don't forget to re-enable the firewall first!

You will need to add some rules to make this work.

RULE 1:
1. Go to 'advanced rules' in PC Tools Firewall, Click on the tab 'trusted zone', Click on the green plus to add a rule
2.Tick 'where the ethernet type is', click on 'undefined' and then select 'ip' then click on 'OK'
3.Tick 'where the protocol is', click on 'change protocol' below, select 'TCP' then click on 'OK'
4.Tick 'where the remote port is', click on 'undefined', select 'match port', 'sub type' should be 'equals'
and type '1723' in the port field then click on 'OK'
5. Then click on 'Next'
6. Then tick 'allow' (make sure you do this as it's blocked by default) , then click on Finish
7. Click on 'Apply' in the 'advanced rules' section

RULE 2:
1. Go to 'Advanced Rules' in PC Tools Firewall, Click on the tab 'Trusted Zone', Click on the green plus to add a rule
2. Tick 'where the ethernet type is', click on 'undefined' and then select 'ip' then click on 'OK'
3. Tick 'where the protocol is', click on 'change protocol' below, select 47-GRE
4. Then click on 'Next'
5. Then tick 'allow' (make sure you do this as it's blocked by default) , then click on Finish
6. Click on 'Apply' in the 'advanced rules' section

RULE 3
1. Go to 'advanced rules' in PC Tools Firewall, Click on the tab 'internet zone', Click on the green plus to add a rule
2. Tick 'where the ethernet type is', click on 'undefined' and then select 'ip' then click on 'OK'
4 Tick 'where the remote ip' is, click on 'undefined' below, make sure 'match address' and 'equals' are selected
then type in the remote ip address of you vpn.
5. Then click on 'Next'
6. Then tick 'allow' (make sure you do this as it's blocked by default) , then click on Finish
7. Click on 'Apply' in the 'advanced rules' section

Repeat step 3 for any other vpn IP server addresses you have

1. Go to: 192.168.1.1 (or the LiveBox default gateway)
2. Login. (The default login username is: admin and the password is also: admin).
3. Under menu Security/Firewall it can be left at 'Middle'
4. Under menu Configuration/Advanced/Router the DMZ setup should NOT be configured
5. Under Router­NAT on the same page click 'Add' and choose Manual service. Call it VPNUK1
5a. Choose Protocol: TCP enter External Port 1723, Internal Port 1723 and Server IP address as a STATIC IP address.
6. Submit then add a 2nd port forward. Call it VPNUK2
6a. Choose Protocol: UDP enter External Port 500, Internal Port 500 and Server IP address as a STATIC IP address. Submit
7. Orange Livebox uses a dynamic IP address which was the main problem for the client that kindly provided us with this LiveBox tutorial, this will be the same for other Orange Livebox users.

For Apple Mac users
The change to be made is in Network under TCP/IP, change Configure IPv4 to 'Manually'. Enter your internal IP address, example: 192.168.1.10. Change DNS servers to your default gateway address, example; 192.168.1.1 Then restart Livebox and computer

1. Open Avast Internet Security.
2. Click on 'firewall',
3. On the firewall settings click onto 'expert settings'.
4. Click 'packet rules'
5. Select 'add new entry' and enter 'VPNUK'
6. Enter the following action, 'allow protocol: all - direction: in/out'
7. Add the server ip address(es).
8. Click 'OK'.

You should now be able to connect to the VPN.

Yes it will!
To set up our VPNUK Tunnel on your iPod iTouch go to settings -> network -> VPN and then enter the VPNUK IP address, Select L2TP, Enter your VPNUK username, VPNUK password followed by the IPSec secret (12345678).

Your iPod iTouch will now connect to the VPNUK service.

Yes it will.

Go to: Settings -> General -> Network -> VPN -> Add VPN Configuration

Server: One of our servers ip addresses
Account: Your VPNUK username
RSA securID: off
Password: Your VPNUK password
Encryption level: None
Send all traffic: On

789: The L2TP connection attempt failed because the security layer encountered a processing error during initial negotiations with the remote computer

Cause: Your operating system is not correctly configured to connect to an L2TP server. The connection attempt is failing before a connection to the server is ever attempted. This error is caused entirely by a misconfiguration of the user's operating system. Location, or connect type has no bearing on receiving this error message.

Solution:

• Usually a Windows Vista Error
  1. Open Control Panel >> Administrative Tools >> Services
  2. Make sure the IKE and AuthIP IPsec Keying Modules service is started and configured to start automatically at startup. If the service is already started, restart it.
  3. Make sure the IPsec Policy Agent service is started and configured to start automatically at startup. If the service is already started, restart it.
  4. Attempt to connect to the VPN server again, if still unsuccessfully, please contact the Live Help and notify them of the takes you have already taken to resolve the issue.

Alternatively, you can do it from commnad prompt. Type the following one at a time, check spelling and press enter. net stop policyagent, net start policyagent, net stop ikeext, net start ikeext, net stop remoteaccess, net start remoteaccess

800: Unable to establish the VPN connection

• Cause: The VPN server may be unreachable, or security parameters may not be configured properly for this connection.
• Solution:
  1. Restart your computer.
  2. Please go through the configuration step by step and ensure that all the settings are correct.
  3. Make sure you are using your correct VPNUK login details
  4. Check your router or modem settings.
  5. Try turning off your firewall.

633: Could not write to PhoneBook

Cause: The VPNUK connection manager is being run from within the zip archive.
Solution: Extract or drag the the VPNUK.pbk file to the Desktop

806: A connection between your computer and the VPN server has been started, but the VPN connection cannot be completed

• Cause: The most common cause for this is that at least one Internet device (for example, a firewall or a router) between your computer and the VPN server is not configured to allow Generic Routing Encapsulation (GRE) protocol packets. If the problem persists, contact your network administrator or Internet service provider.
• Probable Solution: Ask your Network Administrator or ISP to allow traffic through the GRE 47 IP Protocol.
• Possible Solution: Disable your firewall or configure your router to allow VPN connections.

Error Message 768: 'The connection attempt failed because of failure to encrypt data. For customized troubleshooting information for this connection click Help.'

Resolution: Start the IPSec Services by using the following steps to Open the Services Control Panel:

XP
The Machine must have "IPSEC Services" Enabled in the services area of the "Computer Management" application. This should be enabled by default, however some applications can disable it.

1. Open the Control Panel
2. Click on Administrative Tools
3. Click on Services
4. Locate IPSec Services
5. Verify service has started, if not,
6. Right click IPSec Services
7. Select Start
8. Verify service startup type is Automatic

Vista
1. Open the Control Panel
2. Click on Administrative Tools
3. Click on Services
4. Locate IKE and AuthIP IPsec Keying Modules
5. Verify service has started, if not,
6. Right click IKE and AuthIP IPsec Keying Modules
7. Select Start
8. Verify service startup type is Automatic
9. Locate IPsec Policy Agent
10. Verify service has started, if not,
11. Right click IPsec Policy Agent
12. Select Start
13. Verify service startup type is Automatic

Ensure all the details are correct. Go to the Connection Window and click onto 'Properties'

XP
1. General Tab: Ensure the VPNUK server IP is correct.
2. Options Tab: 'Windows logon Domain' unchecked.
3. Security Tab: Security Options on 'Typical' IPSec Key: 69000903
4. Networking Tab: Select L2TP

Vista
1. General Tab: Ensure the VPNUK server IP is correct.
2. Options Tab: 'Windows logon Domain' unchecked.
3. Security Tab: Security Options on 'Typical'
4. Networking Tab: Select L2TP and IPSec Key: 69000903 uncheck TCPv6.

If you receive an Error 720: A connection to the remote computer could not be established.  You might need to change the network settings for this connection. Please follow these instructions very carefully, if you are not happy editing your registry please ask someone that knows what they are doing.

Part 1 - Removing the Registry Entries.
1. Click Start, click Run, type regedit in the Open box, and then click OK.
2. Locate the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}
3. On the Registry menu, click Export Registry File, type backup-key in the File name box, and then click Save.
4. Click each of the registry subkeys under this key, and then view the Data column of the DriverDesc value to determine which of the subkeys corresponds to WAN Miniport (IP).
5. Right-click the subkey whose DriverDesc value data is WAN Miniport (IP) and click delete.
6. Click each of the registry subkeys under this key, and then view the Data column of the DriverDesc value to determine which of the subkeys corresponds to WAN Miniport (PPTP).
7. Right-click the subkey whose DriverDesc value data is WAN Miniport (L2TP) and click delete.
8. Click each of the registry subkeys under this key, and then view the Data column of the DriverDesc value to determine which of the subkeys corresponds to WAN Miniport (PPTP).
9. Right-click the subkey whose DriverDesc value data is WAN Miniport (L2TP) and click delete
10. Right click onto 'My Computer' and go to 'Properties'. Select 'Hardware' and click the 'Device manager' button.
11. Click onto 'View' and select 'Show Hidden Devices'
12. Scroll down to 'Network Adaptors' right click on each of the 'WAN Miniport (L2TP)', 'WAN Miniport (PPTP)' and 'WAN Miniport (IP)' and click 'Uninstall'.

Part 2 - c:\windows\inf\netrasa.inf
1. Go to c:\windows\inf and locate the netrasa.inf file.
2. Open it and place a semicolon (;) in front of the line that starts "Excludefromselect=\" under the [ControlFlags] section.

Part 3 - Add new Hardware
1. Start an 'Add new hardware' session and choose that the hardware is already installed.  Choose to 'Add New Hardware' and then select 'Network Adapters' followed by 'Microsoft' and then the the L2TP, PPTP and the IP Wan miniport one at a time. (NO need to reboot between these steps)
2. Once you finish both, reboot.

Part 4 - TCP/IP Repair
1. Run the Windows XP TCP/IP Repair Utility from: Here and choose to "Reset TCP/IP"
2. Reboot and try your VPN connection.

If you receive an Error 609 it may mean that PPTP or L2TP are not installed or correctly configured on your computer..

1. Click Start > All Programs >Accessories and right click on 'Command Prompt'.
2. Choose 'Run as Administrator'
3 . In the Command prompt, type the following commands one by one and press Enter after each one.
Netcfg -u MS_L2TP
Netcfg -u MS_PPTP
Netcfg -l %windir%\inf\netrast.inf -c p -i MS_PPTP
Netcfg -l %windir%\inf\netrast.inf -c p -i MS_L2TP

You may be prompted to confirm installation, click yes.

Once installed reboot.

If you receive an Error 919 please follow these instructions.
1. Click Properties.
2. Click the Security tab.
3. Change the security to: Typical (recommended settings).

If you are installing our software and it fails to show up in the list of available network connections after a successful install you may need to install it as an administrator. In order to do this you should right click onto the installer file and choose 'Run As Administrator'.

Please try connecting through PPTP. If you insist on connecting through L2TP try removing the pre shared key from the client so that a security negotiation process (by using certificates) can occur:

1. In Control Panel, double-click Network Connections.
2. Under the Virtual Private Network section, right-click the L2TP connection that you want to modify, and then click Properties.
3. On the Security tab, click IPSec Settings.
4. Click to clear the Use pre-shared key for authentication check box, and then click OK.
5. Click OK again to exit the dialog box of the connected.

This is a somewhat rare issue that only arises when clients are running their own mail server. This example uses a Postfix MTA, add the following line to the master.cf
465          inet     n             -             n             -             -             smtpd
The port (465) will have to match the client software and may need to be something else, eg: the more usual port 25.

Yes, Click here for a complete breakdown.

If you receive an Error 619 you are probably being blocked by a firewall or other security device. Try going to the LAN/VPN connection properties on the networking tab and disable any firewalls listed.

The difference between L2TP and PPTP is that the former combines the control and data channels of the latter, and runs over UDP as opposed to TCP. UDP is a faster, leaner (and less reliable) protocol for sending packets that, because it does not retransmit lost packets, is commonly used in real-time Internet communications. PPTP, by contrast, separates the control and data channels into control stream that runs over TCP and a data stream that runs over GRE (a less popular Internet standard). Combining the control/data channels and using high-performance UDP makes L2TP more "firewall friendly" than PPTP -- a crucial advantage for an extranet protocol -- since most firewalls do not support GRE.

Some Vista users have reported this issue where their VPN connection fails to go through when Windows Live Onecare is installed. The firewall from Windows Live Onecare by default blocks VPN traffic. You need to configure Onecare firewall to allow VPN traffic.

VPN client errors that might indicate that this is potentially the issue you are seeing:

800 Unable to establish the VPN connection. The VPN server may be unreachable, or security parameters may not be configured properly for this connection

809 The network connection between your computer and the VPN server could not be established because the remote server is not responding. This could be because one of the network devices (e.g, firewalls, NAT, routers, etc) between your computer and the remote server is not configured to allow VPN connections. Please contact your Administrator or your service provider to determine which device may be causing the problem
Resolution

The fix for error is ver easy, you just have to follow the instructions listed below to configure Windows Live Onecare Firewall to allow VPN traffic by enabling the exception already present there.

Steps to follow for resolution

The VPN exception will allow a VPN connection to pass though the OneCare firewall, this setting should also affect the Windows firewall.

1. At the Windows Live OneCare main page select the Change Settings
2. At the Windows Live OneCare settings menu, under the firewall tab click the 'Configure Firewall' button
3. Click the arrow beside the 'Virtual Private Network (VPN)'
4. Select the 'on' option and click 'apply'
5. Click close at the OneCare firewall settings menu, and then exit out Windows Live OneCare

The VPN connection should now work

If you are using Zone Labs ZoneAlarm firewall to protect your PC and would like to use the IPSec client to connect to the VPN network, you will need to add the VPNUK VPN server to the list of ZoneAlarm Trusted Hosts.

Adding VPN Servers to ZoneAlarm's Trusted Hosts

Select Start -> Programs -> Zone Labs -> Zone Labs Security to open the application.

Click the Firewall link to open the the Firewall settings panel. Next click the Zones Tab to open the Zones settings panel.

Click on Add -> Host/Site to add your VPNUK IP to the list of Trusted Hosts. If you are using a Shared IP account you will have to add all shared server IP's.

You will now see the VPNUK Servers in the Trusted Zones list.

Click Apply to apply your settings.

How do I configure Macafee to work with my VPN?

Mcafee Plus Internet Security - Could Block VPN
A very common cause for VPN connectivity issues can be traced to software firewall products. These instructions will permit your software firewall to connect to our VPN server. Adding an exception to Mcafee Anti-Virus Plus can be achieved by following this procedure.

Begin by opening the mcafee security center by right clicking on the Mcafee icon near the system tray (the clock in the lower right of the screen.) You will need to click on Advanced Menu.

Next, on the left panel of Mcafee Security Center. Click Configure, then Internet & Network. Afterwards, click the Advanced button

Next, on the left hand side of the window, select Trusted and Banned IPs & Click Add

Add a single IP address, the VPNUK server IP address. In the description field, you can add any description you would like to describe the connection. When you are done, click the OK button. After closing the Security Center, you should now be able to connect to the VPN. Note: If you are using a shared IP account you will have to add all of the IP's you intend to use.

1.Click Start, point to Connect To, and then click your VPN connection.
2. Click Properties, and then click the Options tab.
3. Click to clear the Include Windows logon domain check box (if it is selected), and then click OK.
4. Click Connect.

We contacted Trend after a few clients experienced problems configuring their VPN connection to work with the Trend Internet Security Firewall, the following is the reply we received.

------------------

This is Glenn from Trend Micro Consumer Support.

With regards to your concern I understand that you’re having problems with the Trend Micro Internet Security and your VPN connection. Here’s what we’re going to do we will uninstall your Personal Firewall because it is incompatible to your VPN connection.

We will follow the steps below.

1.Uninstall the firewall:
a.Click on Start > My Computer.
b.Double-click Local Disk C: then double-click the Program Files folder.
c.Look for the Internet Security folder then open it.
d.Look for TISTOOL.exe and then double-click on it. The Trend Micro Diagnostic Toolkit window will appear.
e.Click on the Uninstall tab.
f.Click on the Uninstall Firewall button. The Add or Remove Firewall window will appear.
g.Click on the Uninstall button to proceed with the firewall uninstallation.
h.Click Finish to restart your computer

Once you have uninstalled the Personal Firewall the problems with your VPN connection will be resolved.

Have a great day!

Glenn Obnamia
Consumer Support Team
Trendlabs HQ, Trend Micro Incorporated

-----------------

Rather than uninstall the Firewall completely as Glenn recommends you can always disable it and use the Windows firewall whilst using the VPN or disable the Trend Firewall whilst you connect to the VPN, once connected you can turn the Firewall back on without causing any problems or known conflicts.

1) Go to Start - Run - Type the following one at a time and hit enter:
ipconfig /flushdns
ipconfig /release all
ipconfig /renew all

2) Go to Start - Run - Type the following and hit enter:
netsh interface ip delete arpcache

3) Verify packet filtering
1.Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.
2.Right-click the local area connection that you use (NOT VPN), and then click Properties.
3.On the General tab, in the This connection uses the following items list, click Internet Protocol (TCP/IP), and then click Properties.
4.Click Advanced, and then click the Options tab.
5.In the Optional Settings dialog box, click TCP/IP Filtering, and then click the Properties tab.
6.Click to clear the Enable TCP/IP Filtering (All adapters) check box, and then click OK.