Feedback & Reviews
It was an excellent decision to switch over to vpnuk. I have been a customer for six months now, *recommended from a work colleague. The service I receive is excellent. I have been using vpn services for a number of years due to my work overseas and have never received quality of service quite like this before. Top marks all round, thanks vpnuk!
Out of all the vpn services I would recommend this the most, customer service was amazing cost was good, and had a wide range of servers to choose from.
The service was almost immediate. Angie was brilliant. She live chatted with me for ages as I am not very computer literate and very slow. She was patient, explained everything and sorted out my problem. Thank you very much.
It just works!
Been a VPNUK user since 2009! It just works – support is always excellent and quick when needed. Reason I am here today is checking to see if you guys support Chrome OS and you do! Happy customer.
IT at its best
IT is the best VPN tried (out of several that failed!) It is quite complicated for non techies to follow advice when IP addresses need changing but live help did it all. As I was able to watch I may not be such a wimp next time!
Excellent Customer Service
What really makes VPNUK stand out is their excellent online customer service. Over the years I’ve had a few technical issues, for instance when changing my own OS or other details, and they’ve always managed to find a solution, even when it wasn’t totally obvious. And the online help team are always so nice!
Second to none
I have used VPNUK for some time and found that not only is the service usage excellent but the support service is second to none, Thanks for all your help.
Excellent Customer Service
Customer service was almost immediate. Midnight US eastern time and got a chat msg within seconds of sending my issue. If all companies in the world were like VPNUK no one would be stressed. Thumbs up!!
Consistent and excellent
Customer for 6 years now. Excellent service which just gets better. Never had to raise a complaint or even a technical issue. The VPNUK service has been consistent and excellent for all the time I’ve been using them.
Friendly and Helpful
Excellent service from Carlos who had the patience of Job finding the problem and fixing it, Excellent and dedicated team who are friendly and helpful. Wish all service providers were as good as VPNUK.
Angie has been fantastic. I lost my connection when the server went down, not only did she email me to let me know it was back online, she followed up by helping me set up secondary connections on my apple devices. She’s a star.
Too bad the rating only goes to 5….I would give much more!!! The level of service and care from the VPN team goes far beyond excellent. I am ALWAYS taken care of with extreme friendliness and care, not to forget a wee bit of humour thrown in, making the experience seem all the more personal and humanistic…. a rare quality in companies these days ! So many thanks to Danny and the team… who have helped me so often and have taught me a lot by taking the time to explain things I didn’t know or understand. There are a lot of companies out there who could learn from VPNUK as to what good customer relations is all about. Thanks