Feedback & Reviews
Excellent Customer Service
What really makes VPNUK stand out is their excellent online customer service. Over the years I’ve had a few technical issues, for instance when changing my own OS or other details, and they’ve always managed to find a solution, even when it wasn’t totally obvious. And the online help team are always so nice!
Just ordered and Installed VPNUK. Had a problem starting after installation. Went to live chat and Debs was there to help. Problem fixed in minutes…brilliant service..thanks Debs.
Always Connects Fine
A big thankyou to all of the VPNUK team, especially Paul and Carlos. I travel so much that the VPN is a godsend to watch UK TV around the World, Ive recently watched from the States, Russia, China and South America and always connect fine
Best IT Support
My connection was initially slow. I sent an email request for assistance and received an almost immediate reply. Following instructions from Angie I have managed to restore normal service to my connection. This is some of the best IT support/ customer service that I have ever received. Well done VPNUK.
Thanks for everything
Stuck in a country where you cannot acess your home tv stations can be frustrating. Not with VPNUK. The help line guided me through the set up process. Thanks I’ll be renewing again when I’m next out of the country.
Hi have dealt with everyone in customer support in the last week. Without exception everyone has been incredibly helpful, patient and have resolved all my issues. As a result I am now a VERY satisfied customer. Thanks to you all.
Desperate to watch the football from Southern France and delighted to say I did. Had a few setting up problems but help was fantastic – everyone was very patient and seemed very keen to assist.
It just works!
Been a VPNUK user since 2009! It just works – support is always excellent and quick when needed. Reason I am here today is checking to see if you guys support Chrome OS and you do! Happy customer.
Angie has been fantastic. I lost my connection when the server went down, not only did she email me to let me know it was back online, she followed up by helping me set up secondary connections on my apple devices. She’s a star.
Fantastic service which has just got better. Online privacy and hacking is a real issue and should be taken seriously.. L2TP is far superior to PPTP so your browsing is safe when out and about.