Feedback & Reviews
You are exceptional
Dear Angie, I don’t know what to say.. you are exceptional, you know your stuff, keep up the great work and sure you will be accordingly rewarded.. bye and again thank you so so so much.
IT at its best
IT is the best VPN tried (out of several that failed!) It is quite complicated for non techies to follow advice when IP addresses need changing but live help did it all. As I was able to watch I may not be such a wimp next time!
I cannot thank your live chat representative Paul enough. Not only did he fix the problem I had with the VPN itself, but he also fixed a problem I had been experiencing with my non VPN internet connection for some time. Whenever I have had to contact Live Chat (twice in 5 years) I have had nothing but exemplary service and a willingness to help. Thoroughly recommended.
Out of all the vpn services I would recommend this the most, customer service was amazing cost was good, and had a wide range of servers to choose from.
Everytime I have used the support provided (by Carlos) I have found it excellent. I appreciate the very rapid response times and the technical know-how of the staff. The ‘how to’ setup guides are also excellent.
Thanks for everything
Stuck in a country where you cannot acess your home tv stations can be frustrating. Not with VPNUK. The help line guided me through the set up process. Thanks I’ll be renewing again when I’m next out of the country.
Working very well
Apart from a the odd drop out, everything is working very well, and help if I need it, is always quick, and even if I ask some dumb question they are always polite. I have pointed a number of people towards the company and they have no regrets, the system is even better now, being able to switch servers instantly, could we have an android app for that as well. All the best
Best online provider
Without doubt the best online provider which I have ever dealt with. In the years which I have used this company on the rare event that I have needed assistance it has been there within minutes. Dealing with individual named persons makes life so much more comfortable. I have every confidence in VPNUK and recommend them entirely.
The service was almost immediate. Angie was brilliant. She live chatted with me for ages as I am not very computer literate and very slow. She was patient, explained everything and sorted out my problem. Thank you very much.
Tried to set-up vpnuk on my 10 inch Samsung Note according to the installation notes but it kept hanging. After Danny suggested a quick tweak it worked straight away. Fantastic quick and accurate response. Thank you.
Easy setup, using the guides. Brilliant solution for streaming TV and like, when staying abroad. The danish server has high bandwith and is stable. Will definitely recommend this service!
I always get great help from some very friendly people when I need it. So far all problems have been dealt with with speed and courtesy. I would advise anyone to use this service.