Setup Android IKEv2

Setting up IKEv2 access on Android devices.

The following setup tutorial will guide you through a manual connection of the VPNUK VPN service on the Android handsets using an IKEv2 connection.

Screencast Tutorial

Prerequisites

This guide may vary slightly depending on your device and Android version. In order to install an IKEv2 connection on Android devices you will need our IKEv2 certificate file. You can download the file from here: IKEv2 Certificate File

1. Download Certificate File

Download the IKEv2 certificate file to your Android device from here: IKEv2 Certificate File

2. Install Certificate

You may be able to install the certificate from the certificate installer (Depending on your Android version). If you manage to install the certificate please skip to part 12.

IKEv2 Android VPN UK

3. Go to ‘Settings’.

Go to Settings or click onto the ‘Settings’ cog.

IKEv2 Android VPN UK

4. Security and Privacy.

Go down to ‘Security and Privacy’.

5. Other Security Settings

Click onto ‘Other security settings’.

IKEv2 Android VPN UK

6. Install Certificate

Click ono ‘Install from Device Storage’.

IKEv2 Android VPN UK

7. CA certificate

Select ‘CA certificate’.

IKEv2 Android VPN UK

8. Install Anyway

Click onto ‘Install Anyway’.

IKEv2 Android VPN UK

9. Certificate

Select the ‘ikev2.crt’ file that you downloaded earlier.

IKEv2 Android VPN UK

10. Done

Highlight the ikev2.crt certificate file and click onto ‘Done’.

IKEv2 Android VPN UK

11. View Certificate

You can check the certificate file has installed by going to ‘User Certificates’. You should see the VPNUK Root CA.

IKEv2 Android VPN UK

12. Connections

From the Settings menu, go to Internet Connections > More Connection Settings > VPN.

IKEv2 Android VPN UK

13. Add VPN Profile

Click onto ‘Add VPN Profile’.

IKEv2 Android VPN UK

14. Connection Settings

Enter a name for the VPN Connection and then choose ‘IKEv2/IPSec MSCHAPv2’ from the ‘Type’ dropdown.

15. View Certificate

Enter your server details and then click onto Server Certificate and choose¬† ‘VPNUK Root CA’ from the User Certifcate store.

IKEv2 Android VPN UK

11. Credentials

Enter your Login Username and Password, then click ‘Save’.

IKEv2 Android VPN UK

11. Connect

Click onto the connection and then click onto ‘Connect’.

IKEv2 Android VPN UK

Troubleshooting Guide

Your VPNUK account should work first time, everytime. If you ever experience any problems with your VPN connection the first thing we urge you to do is contact us on our Live Help service, we can offer instant assistance with all connection issues and get you back online. The following is a basic troubleshooter for the more common issues that can arise from our VPN service.

ISP DNS Hijack / DNS Leak Protection

Some ISPs will attempt to hijack your DNS settings which hinders the VPN connection from functioning correctly. If you find that your VPNUK connection does not route your traffic correctly you can try changing your Public DNS server to the VPNUK DNS server or to an alternative like Google DNS.
1. Go to Settings.
2. Go to ‘Wireless and Network’ settings.
3. Go to ‘Wi-Fi’.
4. Click your connection from the list of available networks for a few seconds and select ‘Modify network’ when the option appears.
5. Select the option to ‘Show advanced options’ and ensure the IP Settings dropdown is set to ‘Static’.
6. Change ‘DNS 1’ to the VPNUK Public DNS server: 109.169.6.2 or the Google Public DNS IP address: 8.8.8.8.
7. Thats it!