Setup VPNUK on Amazon (Sideload)

Setting up VPNUK access on Amazon devices.

This tutorial will show you how to download the official VPNUK app designed for Android devices. The VPNUK App is available for download from our server and is compatible with all Amazon devices including Fire Phone, Fire Tablets and Fire TV. The VPNUK app offers a very simple user interface which requires very little user configuration. Your Amazon device must be running the latest Amazon firmware for this app to be compatible with your device.

Sideload Prerequisites

Kindle Fire or Fire Phone: Please ensure you have Unknown Sources enabled. To enable Unknown Sources, pull your notification bar down, and select Settings > Applications and set ‘Apps from Unknown Sources’ to ‘On’.

Amazon Fire TV: Please ensure you have Developer Options enabled. Go to Settings > My Fire TV > Developer Options > Enable ‘Install from Unknown Sources’.

1. Install VPNUK App for Amazon

Sideload VPNUK App using the Downloader app.
1. From your Amazon Fire TV home screen go to ‘Find’ from the menu, then search for and install the Downloader App.

2. Enter the VPNUK app shortcode 782646 into Downloader. If your version of Downloader does not accept the shortcode, you can use the following URL: and then click ‘Go’.

3. Once the download is complete click onto ‘Install’.

2. Run VPNUK

Go to your apps list and run the VPNUK App.

Amazon Fire App - VPNUK

3. Configure new connection

Enter the connection settings by clicking onto the settings cog

4. Configure Connection

Enter your VPN account login ‘Username’ and ‘Password’ and check the ‘Save Credentials’ box if you would like the app to save your login details.

5. Choose Server

Click onto the server selection button.

6. Account Type

Choose your VPNUK account type.

7. Select Server

If you have a Shared IP account you can connect to any of the Shared IP servers. If you have a Dedicated IP account or a 1:1 Dedicated IP account please choose your connecting server, you can find these details in your welcome email or in the members area. All Dedicated IP account holders also have unlimited access to all of our Shared IP servers.

8. Connect

You can now connect to your VPNUK account.

9. Connection Complete

Your account will now be connected to the VPN, if you would like to disconnect or switch to a different server, click onto the ‘Disconnect’ button and choose a different server. You can now connect to the service from the Quick Launch screen by use the quick connect toggle. If you would like to edit your connection in future, click onto the settings cog on the top right of the screen.

Optional Settings

The VPNUK App comes with a whole host of user configurable connection settings, options and troubleshooting aids. We will now go through these with you and explain what each optional setting does.


VPNUK on Android Options connection settings and troubleshooting

1.Enable Custom MTU. Adjusting the MTU can sometimes help with connection and speed issues.
2. Kill Switch. Designed to disable all internet access should your vpn connection drop out for any reason.
3. Use Obfuscation. You have the capabilities of connecting over an Obfuscated connection. This means you can block Deep Packet Inspection, its a great way of adding additional security and privacy to your VPNUK connection by making your VPN traffic appear as regular web traffic, but with the added benefits of privacy, security and encryption the VPNUK connection gives you.
4. Custom DNS. You can choose to run your VPN through the default VPN DNS settings or you can choose from one of the many third party dns providers.
5. Mange VPN Connection for apps & websites. This optional setting is called Split Tunneling and is useful if you would like to route specific websites or apps outside your VPNUK connection, should you wish to use your local internet provider for any services or websites rather than the VPNUK connection.
6. Protocol and Ports for UDP and TCP connections. We have three ports for UDP and three ports for TCP. Obfuscation also uses its own Protocol and port. You can switch protocol and port if you have any problems with connecting.
7. Log. If you have any problems connecting to the VPNUK service and reach out for help we will usually ask you to provide us with the log, its an excellent way of troubleshooting any connection problems.
8. Delete account. This is a new Google requirement and should only be used if you no longer have a VPNUK account, or subscription. Delete account will completely remove all traces of your user and vpn account from the VPNUK system.

Troubleshooting Guide

Your VPNUK account should work first time, everytime. If you ever experience any problems with your VPN connection the first thing we urge you to do is contact us on our Live Help service, we can offer instant assistance with all connection issues and get you back online. The following is a basic troubleshooter for the more common issues that can arise from our VPN service. Our Live Help service may ask for you to send the connection log.

1. Cannot Connect. If your connection suddenly stops working: Go to Optional Settings, change the Protocol from UDP to TCP or vice versa. You can also try enabling Obfuscation.
2. Connection is slow. Go to Optional Settings and change the Protocol from UDP to TCP or vice versa. You can aloo try lowering the MTU slightly, one step at a time and using a third party DNS provider.
3. Connection Blocked. Go to Optional Settings and switch on Obfuscation.
4. VPN Connects but not routing traffic. Go to Optional Settings and lower your MTU. If that does not work you can also try enabling Custom DNS.
5. Nothing Works. Please contact our Live Help team. Please copy or screenshot the last dozen or so lines of the connection Log to send to us.