Setup iPad OpenVPN

Setting up OpenVPN access through OpenVPN Connect on the Apple iPad

We have made the configuration of OpenVPN Connect on iO/S devices as easy as possible for you by creating a pre-configured config file for OpenVPN Connect connections which can be downloaded directly to your device or emailed to you by our system.


Setting up OpenVPN requires the OpenVPN Connect application and the VPNUK configuration files.
Links to the application and our configuration files are in part 1 and part 2 of the following tutorial.
1. Download and install the ‘OpenVPN Connect’ application from App Store:

2. Click Here to configure your VPNUK connection. Our system will give you the option of downloading or emailing your config files to you.

This Setup Tutorial

This setup tutorial was created on an iPad running iOS 12.5.7. Some browsers and different iOS versions may display the setup of OpenVPN Connect differently to our example shown below. The following tutorial should only be used as a guide, we are using the Safari browser in this tutorial. We are using account vpnuk00001 on server uk7, this is just an example, you should always use your own account details. If you are unsure of your account details please contact our Live Help service, we are always happy to help.

1. Install OpenVPN Connect

Downlod and install the ‘OpenVPN Connect’ application from iTunes. [ DOWNLOAD ]

OpenPVN Connect App Store

2. Start Configuration

Click Here to configure the OpenVPN config files from our server. Our system will automatically email your Config files to you or you also have the option to download them manually.

3. Choose a Server

If your account is on the Shared IP platform, you are welcome to choose any or as many servers as you like. If you have a Dedicated IP account your server details will be automatically selected for you.

4. Get the files

Download your chosen configuration file to your iPad, you have the choice of TCP or UDP. (Either should work equally as well).
NOTE: Some browsers will not recognise the configuration file downloader. If you have any problems setting up the connection or downloading your configuration files please contact our Live Help service, we can send the configuration file to you manually.

OpenPVN Connect Configuration File

5. Open profile in OpenVPN Connect

You will now be asked how you would like to open the OpenVPN profile, choose ‘Open In OpenVPN’.
NB: Certain browsers may display this differently. You should always be given the option of opening the profile in OpenVPN.

OpenPVN Connect download Configuration File

6. New Profiles Available

Click onto the ‘ADD’ button to import your profile into OpenVPN Connect.
NB: This example uses server UK7, your profile name may differ.

OpenPVN Connect Configuration

7. User Credentials

Enter your VPN login username.

OpenPVN Connect Settings

8. Enter Password

Enter your vpn account login password.

OpenPVN Connect Password

9. Connect

Click onto the ‘Connect’ Button to connect for the first time.

OpenPVN Connect Connect to Server

10. Configuration permission!

Your iPad will ask you for permission to allow the VPN connection to be created. Choose ‘Allow’.

OpenPVN Connect Allow OpenVPN Connection

12. Connecting in future!

You can connect to the VPNM in future from the OpenVPN Connect app, by toggling the connection slider to the on position, or from Settings > VPN.

OpenPVN Connect OpenVPN Connection

Troubleshooting Guide

Your VPNUK account should work first time, everytime. If you ever experience any problems with your VPN connection the first thing we urge you to do is contact us on our Live Help service, we can offer instant assistance with all connection issues and get you back online. The following is a basic troubleshooter for the more common issues that can arise from our VPN service.

ISP DNS Hijack / DNS Leak Protection

Some ISPs will attempt to hijack your DNS settings which hinders the VPN connection from functioning correctly. If you find that your VPNUK connection does not route your traffic correctly you can try changing your Public DNS server to the VPNUK DNS server or to an alternative like Google DNS.
1. Go to Settings.
2. Go to ‘General’.
3. Go to ‘Network’.
4. Select the connection type you use to access the internet.
5. Select your connection properties from the list of available networks.
6. Change ‘DNS’ to Cloudflare DNS or Google Public DNS IP address:
7. Thats it!