VPNUK App for Android

Setting up VPNUK access on Android devices.

This tutorial uses the official VPNUK app designed for Android devices which is a free download from Google Play store. The VPNUK app is our recommended connection type for all Android devices, offering a very simple user interface which requires very little user configuration. Your Android device must be running version 5.0 (Lollipop) and higher for this app to be compatible with your device.
 

1. Install VPNUK App for Android

Go to the Google Play Store on your Android device and download the official VPNUK app. If you are unable to use PlayStore, you can download the VPNUK app from our site here: VPNUK for Android App.

2. Configure Connection

Enter your VPNUK login ‘Username’ and ‘Password’ and check the ‘Save Credentials’ box if you would like the app to save your login details.

VPNUK Android App

3. Reconnect (Optional)

If you would like the app to automatically reconnect should your internet connection drop, place a check in the ‘Reconnect after network change’ checkbox.

VPNUK Android App

4. Choose Protocol (Optional)

If you have any problems with your VPNUK account, you can change the connection protocol.

VPNUK Android App

5. Choose Port (Optional)

Each protocol has a selection of ports you can use.

6. Choose Server

Click onto the server selection button.

VPNUK Android App

7. Account Type

Choose your VPNUK account type.

VPNUK Android App

8. Select Server

If you have a Shared IP account you can connect to any of the Shared IP servers. If you have a Dedicated IP account or a 1:1 Dedicated IP account please choose your connecting server, you can find these details in your welcome email or in the members area. All Dedicated IP account holders also have unlimited access to all of our Shared IP servers.

VPNUK Android App

9. Connect

You can now connect to your VPNUK account.

10. Connection Complete

Your account will now be connected to your VPNUK account, if you would like to disconnect or switch to a different server, click onto the ‘Disconnect’ button and choose a different server.

VPNUK Android App

Troubleshooting Guide

Your VPNUK account should work first time, everytime. If you ever experience any problems with your VPN connection the first thing we urge you to do is contact us on our Live Help service, we can offer instant assistance with all connection issues and get you back online. The following is a basic troubleshooter for the more common issues that can arise from our VPN service.

ISP DNS Hijack / DNS Leak Protection

Some ISPs will attempt to hijack your DNS settings which hinders the VPN connection from functioning correctly. If you find that your VPNUK connection does not route your traffic correctly you can try changing your Public DNS server to the VPNUK DNS server or to an alternative like Google DNS.
1. Go to Settings.
2. Go to ‘Wireless and Network’ settings.
3. Go to ‘Wi-Fi’.
4. Click your connection from the list of available networks for a few seconds and select ‘Modify network’ when the option appears.
5. Select the option to ‘Show advanced options’ and ensure the IP Settings dropdown is set to ‘Static’.
6. Change ‘DNS 1’ to the VPNUK Public DNS server: 109.169.6.2 or the Google Public DNS IP address: 8.8.8.8.
7. Thats it!