Connection Drops

Table of Contents

My VPN connection drops for no apparent reason?

Your VPN connection should be constant at all times, the only time the connection should drop is after a sustained period of no activity. If your connection drops for no apparent reason it could be down to a number of factors. The most common reasons are:
1. Your Wi-Fi signal is not very strong.
2. Your ADSL/Broadband connection drops.
3. Your device battery level is too low.
4. There is a conflict with the type of VPN you are using and your operating system.

The first thing we recommend is to change the connection type.