How Can We Help?

Speed Issues

I am experiencing some occasional buffer when watching streaming media?

Please ensure you do not have any background processes or spyware running and/or using the internet. Programs like CCleaner and SpyBot Search & Destroy will scan your system and help you ensure your system is free from infection by removing any threats!

The speed of the VPN connection is drastically lower than my regular connection?

Some speed issues can arise from poor routing, filtering, throttling or bottlenecks. Changing connection types or server locations can improve the speed of connections. If you find your speeds do not improve you can run a tracert from command prompt or terminal in order to determine where the problem originates.

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