Update OpenVPN certificate file

Update Certificate files for OpenVPN – email transcript – web view

This is an important email from VPNUK regarding your VPN account.

If you are using an OpenVPN connection to connect to your VPNUK account and your connection has stopped working with a certificate error, you will be required to do a simple update the configuration and import a new certificate. This email will explain what you should do in order to update your certificate.

Notes: If your connection has not stopped working, you do not have to do anything and can disregard this email.

Account recovery: Click here should you need your account login details, our system will email them to you.

Windows Users: The full setup guide can be found here should you need it.
Method 1: Run the OpenVPN Assistant software application and click onto the Certificate Updater (FIX) button.
Method 2: Run the OpenVPN Assistant software application and reinstall OpenVPN as a fresh install by clicking onto the Install OpenVPN button.
Method 3: Click here to download the vpnuk-ca.crt file from the downloads area on our website, extract it, and then add it to the config folder in the OpenVPN program files directory.

Mac OSX Users: The full setup guide can be found here should you need it.
Method 1: Click here to open the profile generator and generate a new OpenVPN profile. Save the profile to your computer and then click onto the file to import the profile.

iOS Users: The full setup guide can be found here should you need it.
Method 1: Click here to open the profile generator and generate a new OpenVPN profile. Then import the profile into your chosen OpenVPN application.

Android Users: The full setup guide can be found here should you need it.
Method 1: Click here to open the profile generator and generate a new OpenVPN profile. Save the profile to your device and then import the profile.

Amazon Users: The full setup guide can be found here should you need it.
Method 1: Click here to open the profile generator and generate a new OpenVPN profile. Save the profile to your device and then import the profile.

Linux Users: The full setup guide can be found here should you need it.
Method 1: Click here to download the vpnuk-ca.crt file from the downloads area on our website, extract the file and then add it to your OpenVPN configuration.

DD-WRT Routers: The full setup guide can be found here should you need it.
Method 1: Click here to generate a new profile. Once downloaded, copy and paste the contents of the file into the ‘Commands’ text area box, then click onto ‘Save Startup’.

ASUS Routers: The full setup guide can be found here should you need it.
Method 1: Click here to open the profile generator and generate a new OpenVPN profile then import the new profile into your OpenVPN configuration.

pfSense Routers: The full setup guide can be found here should you need it.
Method 1: Click here to downloasd the new certificate and then go to System > Cert Manager and Add the new certificate.

ChromeOS Users: The full setup guide can be found here should you need it.
Method 1: Click here to open the profile generator and generate a new OpenVPN profile then import the new profile into your OpenVPN configuration.

Raspberry Pi Users: The full setup guide can be found here should you need it.
Method 1: You can download the new certificate from here. You should copy the certificate file to the pi (via scp, for example), and unzip into /etc/openvpn.

If you have any problems importing your new certificate file please come over to our Live Help service.